London House Cleaning Modern Slavery Statement

This Modern Slavery Statement sets out the steps London House Cleaning is taking to prevent modern slavery and human trafficking within our business operations and supply chains. We are committed to acting ethically, with integrity and transparency in all business dealings, and to implementing effective systems and controls to safeguard the rights and wellbeing of everyone who works for and with us.

Our Commitment and Zero-Tolerance Policy

London House Cleaning has a clear and uncompromising zero-tolerance approach to all forms of modern slavery, human trafficking, forced labour, servitude, and child labour. This applies to our direct workforce, agency and temporary staff, contractors, and all suppliers and business partners involved in delivering our services.

We expect the same standards from all the organisations we work with. Any evidence or reasonable suspicion of modern slavery linked to our business will be treated as a serious breach of our policies and may result in termination of contracts or working relationships, as well as reporting to relevant authorities where appropriate.

Our Business and Supply Chains

London House Cleaning provides residential and commercial cleaning services. Our operations rely on a combination of directly engaged staff and carefully selected third-party suppliers who may provide cleaning products, equipment, and ancillary services. We recognise that the cleaning sector can be vulnerable to labour exploitation, particularly in relation to low-paid, migrant, or agency workers. We therefore maintain a strong focus on due diligence, fair working conditions, and continuous monitoring of labour practices in our operations and supply chains.

Supplier Standards and Audits

We require all current and prospective suppliers, contractors, and service providers to confirm that they do not use forced, bonded, or involuntary labour and that they comply with applicable labour and employment laws. Our standard terms and conditions incorporate expectations on ethical conduct, working hours, wages, and the prohibition of modern slavery and human trafficking.

To support these standards, we conduct risk-based assessments and audits of suppliers. These may include requesting written confirmations and policies, reviewing evidence relating to right-to-work checks and payment practices, and, where appropriate, arranging site visits and interviews with workers. Any identified non-compliance or concerns are investigated promptly. Where possible, we work with suppliers to implement corrective actions within clear timeframes. If issues are not resolved, we reserve the right to suspend or terminate the relationship.

Reporting Concerns and Whistleblowing Channels

London House Cleaning encourages all employees, subcontractors, and other stakeholders to report any concerns or suspicions of modern slavery or unethical labour practices without fear of retaliation. Individuals can raise concerns directly with line managers or senior management, or through internal reporting channels made available within the company.

Reports may include concerns about recruitment practices, withholding of wages, retention of identity documents, threats or intimidation, or any other indicators of exploitation. All reports are treated seriously, handled sensitively, and, where appropriate, investigated thoroughly and confidentially. We will take necessary action to protect those who make disclosures in good faith.

Training and Awareness

We are committed to raising awareness of modern slavery risks among our workforce and key suppliers. Relevant staff receive guidance on recognising the signs of exploitation and understanding our reporting procedures. Managers involved in recruitment, procurement, and supplier management receive additional information to help them identify risk factors and respond appropriately.

Monitoring, Review, and Continuous Improvement

London House Cleaning regularly reviews the effectiveness of the steps we take to prevent modern slavery and human trafficking. This includes reviewing our policies, risk assessments, supplier audits, and any reported concerns or incidents. We use the outcomes of these reviews to improve our processes, strengthen controls, and enhance training and communication.

This Modern Slavery Statement is reviewed and updated on an annual basis, or sooner if required by changes in legislation, business operations, or identified risks. It reflects our ongoing commitment to upholding human rights, promoting fair and safe working conditions, and ensuring that our services are delivered responsibly and ethically.

This statement has been approved by the leadership of London House Cleaning and represents our public commitment to maintaining the highest standards of integrity in the fight against modern slavery.